No more rigid chatbots with defined workflows. Make AI responses human-like with a RAG-powered chatbot that is intent-aware, drafts responses from internal and external sources, and gets better with every conversation

View session recordings attached to every customer ticket so you can do RCA and troubleshoot more effectively. Instantly identify usability issues so you can proactively fix problems before a customer even logs a ticket.

Accelerate resolution times on L3/L4 tickets. Bidirectional syncs allow you to collaborate in real-time with PMs and developers to resolve customer issues without having to switch between apps.

Gain actionable insights into customer experience and agent productivity with our intuitive analytics dashboard. Interactively filter, visualize, and drill into support metrics to reveal key trends.