Computer, upgraded: the map your AI needs

6 min read

Computer, upgraded: the map your AI needs

The short version

Computer ships its biggest upgrade yet: a personal agent for every user that remembers how they work, custom internal agents your team builds and shares in Agent Studio, files that follow a conversation across every device, and the full Computer experience across desktop app, web and mobile.

What we're shipping

1. My Computer - personal, powerful, and everywhere

Computer is yours. It remembers how you work, picks up where you left off, and gets more useful with every session. Now you can also tell it how you want it to behave: standing instructions, your own skills, the tools you use without changing anything for anyone else on your team.

Because it has access to your files and your organization's data at the same time, it can do work: decks, reports, dashboards and documents in PPT, HTML, PDF, DOCX pulled from all the data you have..

It now runs across desktop app, web and mobile too, and your files come with it. Computer creates on your desktop and is already there when you open the same chat on your phone or browser. Whatever you add on web is ready when you get back to your desk.

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Bring it into a direct message or a group chat and it's just there, no switching and no copying context across. In a group conversation, everyone sees the same thread, asks their own questions, and builds on each other's work.

57% of employees admit to using AI in non-transparent ways, hiding when they’ve used AI to complete work. Teams rarely benefit from one another’s AI work. Multiplayer changes the dynamic from “what I did with AI” to “what we created with AI, together.”

2. Prebuilt and custom skills

Computer doesn't just answer questions, it learns how to do things. Walk it through a task once, and it remembers. Next time, one command and it's done: the same way you do it, every time.

You don't have to build from scratch either. There's a library of ready-made skills from the community you can use straight away. Save skills for yourself, share them with your team, or roll them out across the whole org, so when one person figures out a better way to do something, everyone benefits from it.

3. Agent Studio and team agents

Agent Studio enables you to build the specific and personalized agent for each team: a Sales Agent that knows your pipeline, a Support Agent connected to your ticketing system, an Engineering Agent with your runbooks, all available directly inside Computer for anyone who needs it.

Each one is tested before it goes into production and actions run under the permissions of whoever is using it, so people only see what they're allowed to see. Nothing runs without a safety net and every action is reversible.

When someone starts a conversation, they just pick who they're talking to, their personal Computer, or the agent built for the job.

4. A cleaner, calmer left nav

Every conversation you've ever had with Computer is now easy to find. Hit Cmd/Ctrl+K to search across all your sessions by what was said and forget about scrolling back through time. Filter by single or multiplayer, sort by created or last modified, and pin the ones you keep coming back to so they stay at the top

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The context deficit

The challenge isn't intelligence, every major AI today can reason, analyze, and make decisions. What they can't do is understand your business.

They don't know which customers are at risk this quarter, whether your deal is blocked or the rep is sandbagging, or what was decided in that escalation call three weeks ago. They don't know how your team actually works.That knowledge lives in your organization – scattered across systems that don’t talk to each other, along with the natural interactions we have every day.

Until AI has that full context, it’s guessing. Fast, confident guessing – but guessing.

Most enterprise AI tools respond to this by doing retrieval: grab snapshots of your documents, return what seems relevant when you ask. Ask “Which enterprise accounts in APAC with open critical bugs renew this quarter?” and a retrieval system returns links to documents that might contain pieces of the answer. A human still has to assemble it. The AI found something. It didn’t know anything.

The limitation is architectural. Retrieval answers “What does this document say?” But organizations are crying out for something different: “What’s happening in my business right now – and what should I do about it?”

Shared Memory: the missing answer

Computer’s native Shared Memory is a persistent, living, pre-indexed, permission-aware understanding of your organization. Not a snapshot. Not a cache. A curated, compounding digital twin of your data. How your organization works, and how its people interact, organized and made AI-ready.

This unique architectural foundation enables three things:

  • Precision. Sourced from real business data, cited and referenced so teams can stand behind them, Computer’s precise answers are unmatched. Same question, same answer, every time. Computer doesn’t guess – it knows, and shows its work.
  • Efficiency. Those trusted answers come at lower cost: fewer tokens used, no analyst required, full context on first response. Rather than forcing AI models to search broadly, Computer’s Shared Memory delivers precisely curated context, better results, and better value. Because stronger architecture beats a feature checkbox, every time.
  • Safety. Every skill and agent is tested in a sandbox before it touches real work – proven across bulk evaluations, scored, and versioned. Once agents and skills are live, any sensitive actions require human approval before execution. Every step has a full audit trail, and any action can be rolled back.

When AI has this context, it stops guessing and starts acting like a trusted member of the team. Reliable performance builds trust. Trust unlocks action. That progression – from trusted answers to safe actions – is how collaboration between humans and AI actually works, and scales.

Early results are in

Real outcomes, from real organizations, who’ve been lucky enough to help us test Computer in recent times:

  • Bolt reduced customer support tickets requiring human intervention by 85%. “Computer has revolutionized our operations by allowing us to deflect routine tickets, eliminate duplicate efforts, and offer our customers easy, instant access to information and action.” – Chelsey Fewer, Bolt.
  • Employees at FAME save 10+ hours per week – and resolve tickets up to 75% faster. “Computer has made my work more efficient and improved the flow of my day.” – Courtney Baldwin, Financial Aid Specialist, FAME.

Across customers, the pattern is consistent: 8-25% increases in employee productivity and 12 hours saved per employee, per month.

Try it yourself – for free

If your organization has invested in AI and is still waiting for results, the problem isn’t the model. It’s the context.

Computer is now upgraded – and available free for 30 days. See what enterprise AI looks like when it actually knows your business. Trust us, you’ll never look back.


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