18 MIN READ
Strategic AI implementation: A Q&A with industry leaders
ABOUT US
Nivedita Bharathi
Marketing at DevRev
Nivedita, a developer-turned-marketer who passionately writes about customer support, CX, and CRM in the SaaS realm.
ABOUT US
Nivedita Bharathi
Marketing at DevRev
Nivedita, a developer-turned-marketer who passionately writes about customer support, CX, and CRM in the SaaS realm.
Nivedita Bharathi Articles
11 Articles
18 MIN READ
Strategic AI implementation: A Q&A with industry leaders
6 MIN READ
What Is Predictive Support? A Guide to AI-Driven Customer Service
14 MIN READ
18 best AI chatbot software in 2025 | Key features, pros, and cons
13 MIN READ
What Is Chatbot Automation? Features, Benefits & Real-World Uses
![What is an AI Chatbot? A Comprehensive Guide [2025]](/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fumrbtih2%2Fproduction%2Fb2bf06e947f7377476f571f6c6f26ccf3f24d145-1080x1080.png&w=3840&q=75)
18 MIN READ
What is an AI Chatbot? A Comprehensive Guide [2025]
14 MIN READ
24/7 Customer Support: What It Is and How It Helps in 2025
13 MIN READ
Hyper-converging digital businesses in the era of AI
5 MIN READ
Tighter collaboration, tailored customizations, and streamlined support: DevRev’s March 2024 update
4 MIN READ
The queen of code: Grace Hopper’s impact on the world of computing
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