14 MIN READ
AI Agent vs Chatbot: Why the difference matters now
ABOUT US
Mathangi Srinivasan
Member of Marketing Staff
I craft content that converts and connects, using clear writing to bridge the gap between products and people.
ABOUT US
Mathangi Srinivasan
Member of Marketing Staff
I craft content that converts and connects, using clear writing to bridge the gap between products and people.
Mathangi Srinivasan Articles
12 Articles
14 MIN READ
AI Agent vs Chatbot: Why the difference matters now
22 MIN READ
Exploring LiveChat alternatives and competitors?
17 MIN READ
Customers expect personalization–AI is making it possible 'literally & figuratively'
13 MIN READ
Why customer perception matters & how to influence it positively
10 MIN READ
Master Ticket Deflection: Enhancing Customer Support in 2025
9 MIN READ
Best cloud based ticketing system for 2025
14 MIN READ
Personalized customer service: What it is and why it’s essential in 2025
12 MIN READ
Customer service voice: Strategies to choose with examples
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15 MIN READ
Omnichannel analytics: A complete guide [2025]
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